Compliance & Security at Latte Booth

At Latte Booth, we prioritize the safety of our employees, the security of our data, and full compliance with federal and provincial regulations in Ontario and British Columbia. We are committed to upholding the highest standards in workplace safety, employee well-being, and data protection, ensuring a secure and ethical environment for our team, partners, and customers.

We have hired an external HR Consultancy to run our yearly HR Audit and compliance check, train our workforce and be on call when needed. We ensure that all contractors and employees go through a structured onboarding and training process and feel safe in their roles through regular communication and role related training.

Workplace Safety Compliance

Ensuring a safe work environment is our top priority. Latte Booth is fully compliant with workplace safety regulations across Canada, proactively meeting and exceeding all standards required under Ontario’s Occupational Health and Safety Act (OHSA) and British Columbia’s Workers Compensation Act.

    • WSIB (Workplace Safety & Insurance Board): Latte Booth is a registered employer with WSIB, ensuring that our employees are covered in the event of a workplace injury. We maintain up-to-date records and adhere to all requirements for injury reporting and return-to-work programs.

    • Occupational Health & Safety Act (OHSA): We follow all OHSA mandates, including workplace hazard assessments, emergency preparedness planning, and mandatory training programs for employees on safety procedures.

    • Mandatory Training Programs: Our team members complete government-mandated training, including Workplace Hazardous Materials Information System (WHMIS) training, first aid, and workplace violence and harassment prevention training.

    Employment Standards Act (ESA): We adhere to ESA requirements, including regulations around hours of work, overtime, vacation pay, and leave entitlements to ensure employee well-being and legal compliance.

    • WorkSafeBC Registration: We are fully registered with WorkSafeBC and actively comply with all workplace safety regulations in British Columbia. This includes submitting required reports, ensuring workplace inspections, and maintaining health and safety training programs.

    • Workers Compensation Act Compliance: Our policies align with the Workers Compensation Act, providing coverage for employees in case of workplace injuries and offering effective return-to-work strategies.

    • Occupational Health & Safety Programs: Our safety programs align with WorkSafeBC standards, ensuring employees are protected from workplace hazards through risk assessments and proper safety protocols.

Meet Our HR & Compliance Team

Krishna Kambhampati - our Training & Onboarding Specialist

  • Krishna Kambhampati plays a vital role in training and onboarding at Latte Booth, working closely with our Barista Manager to ensure every team member is set up for success. With a keen eye for detail and a passion for developing talent, Krishna helps new hires integrate seamlessly into our culture, master barista skills, and uphold our commitment to exceptional customer experiences.

    Through structured training programs, hands-on coaching, and continuous support, Krishna ensures that every team member is confident, knowledgeable, and prepared to deliver high-quality service. Her dedication to fostering a welcoming and engaging learning environment helps strengthen our team and maintain the excellence Latte Booth is known for.

Alyssa D. Faller - VP of HR, Compliance & Culture

  • As Vice President of HR at Latte Booth, Alyssa Dawn Faller ensures that our teams, policies, and workplace culture align with the highest industry standards. With a strategic approach to people operations, she leads initiatives that foster a safe, inclusive, and high-performing environment.

    Alyssa oversees compliance efforts, ensuring that Latte Booth adheres to all workplace safety regulations, employment standards, and HR best practices across Ontario and British Columbia. She spearheads regular HR audits, policy reviews, and training programs to keep our team informed and protected.

    With a passion for building strong, engaged teams, Alyssa integrates compliance with company culture—ensuring that our employees feel supported, valued, and empowered to thrive. Her leadership drives Latte Booth’s commitment to excellence in both HR strategy and operational integrity.

Our office employees together smiling during their job
Girl Barista Employee pouring latte art, while being happy and smiling

Employment Standards & Ethical Practices

Latte Booth is committed to fair employment practices, ensuring compliance with Ontario and British Columbia employment laws, including:

  • Fair Wage Practices: We comply with all provincial minimum wage regulations and provide competitive compensation.

  • Equal Opportunity Employment: We uphold employment equity principles, fostering a diverse, inclusive, and discrimination-free workplace.

  • Respect in the Workplace: We maintain strict anti-harassment and anti-discrimination policies in compliance with the Ontario Human Rights Code and British Columbia Human Rights Code.

  • Paid Leave & Benefits Compliance: We offer statutory leaves, including parental leave, sick leave, and personal emergency leave, as outlined by provincial regulations.

Data Security & Privacy

We recognize the importance of protecting our clients’, employees’, and partners’ information. Latte Booth follows strict data security protocols and ensures compliance with privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

Our Commitment to Data Protection:

  • SOC 2 Type 2 Compliant Applications & Services: All our digital tools and platforms meet SOC 2 Type 2 security compliance standards, ensuring data is handled with the highest levels of security and privacy controls.

  • Encryption & Access Control: We encrypt all sensitive information, implementing role-based access control (RBAC) to ensure that only authorized personnel have access to critical data.

  • Regular Security Audits: We conduct routine security audits and compliance assessments to proactively identify and mitigate risks.

  • GDPR & PIPEDA Compliance: We follow global data protection standards, ensuring transparency in how we collect, store, and use personal information.

  • Incident Response & Reporting: We have a clear protocol for responding to data breaches and security incidents, ensuring swift action and compliance with notification requirements.

Screen displaying an algorithm on our system
Software engineer seating by a computer coding at latte booth

Commitment to Continuous Compliance

Latte Booth is committed to continuously improving our compliance efforts through ongoing education, policy updates, and adherence to regulatory changes. We regularly review and update our policies to reflect the latest safety, employment, and data security laws.

Our compliance efforts are designed to provide peace of mind to our employees, customers, and partners. If you have any questions about our safety and security practices, please contact us at alyssa@lattebooth.ca or our Fractional HR consultancy hello@fractionalhrexperts.com and hr@fractionalhrexperts.com